How do I check the status of my order? You can check the status of your order by logging into your account and visiting the “My Orders” page. We will also update you via email about the latest status of your order.
What is your return policy? We offer returns within 30 days. Items must be returned unworn, unwashed, and with original tags and packaging.
Can I modify my order online? We are unable to modify an order once it has been confirmed. If you need help, please contact customer service as soon as possible.
What payment methods can I use? We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other digital payment platforms.
Can I ship my purchases internationally? Yes, we do. Shipping costs and times will be calculated based on your shipping address and the weight and volume of the items you purchased.
What if the item I received is damaged? If the item you received is damaged or has any issues, please contact our customer service within 48 hours of receipt to report it and provide the order number and photos of the damaged item.
How do I track the progress of my return? Once the return has been received and processed, we will notify you of the refund details via email. Refunds are usually processed within 7 business days.